FAQs

Questions rather than how to's

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27 articles in this collection
Written by Boris Gefter

Why am I showing up as free when I am busy in my calendar or busy when I am free

Check your "free" / "busy" settings in your calendar
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Written by Boris Gefter
Updated over a week ago

I get the loading bar when I try to login - help!

I have tried clearing cache and all
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Written by Boris Gefter
Updated over a week ago

How can I send surveys or notification emails after an appointment?

To gather feedback or to provide incentive?
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Written by Boris Gefter
Updated over a week ago

How can I add custom notifictions that are different per service

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Written by Boris Gefter
Updated over a week ago

Why did Cogsworth book me when I was unavailable?

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Written by Boris Gefter
Updated over a week ago

What logo resolution and format is optimal for the Cogsworth booking page?

What should I upload for it to look nice on the email and booking page templates?
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Written by Boris Gefter
Updated over a week ago

Future features (loose road-map)

This is a collation of features that have been requested, please comment any ones that you don't see here.
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Written by Boris Gefter
Updated this week

Why aren't the extra booking fields in the email confirmation?

Where can I get the appointment data captured in the booking form?
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Written by Boris Gefter
Updated over a week ago

Is there a file upload field that I can add to my booking form?

I would like my customers to be able to upload things in the booking process.
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Written by Boris Gefter
Updated over a week ago

How do I delete my account?

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Written by Boris Gefter
Updated over a week ago

Can I delete my business?

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Written by Boris Gefter
Updated over a week ago

Why am I double booked?

I see multiple time slots overlapping? How did that happen.
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Written by Boris Gefter
Updated over a week ago

Why are all my dates blacked out on the booking page?

Why is my availability not showing when I am available?
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Written by Boris Gefter
Updated over a week ago

What fields are available in your booking form?

What fields can we add too.
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Written by Boris Gefter
Updated over a week ago

How can I tell which plan I am on?

Also what will I be charged?
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Written by Boris Gefter
Updated over a week ago

Does Cogsworth have an affiliate program?

I want to earn money when I refer customers
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Written by Boris Gefter
Updated over a week ago

How are timezones detected?

What if our customers are in different timezones to our business?
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Written by Boris Gefter
Updated over a week ago

What does the BIG plan come with?

Number of staff, service etc
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Written by Boris Gefter
Updated over a week ago

Can we accept payments through Cogsworth?

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Written by Boris Gefter
Updated over a week ago

Do you guys do group bookings?

For example for booking multiple people into a single slot of time.
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Written by Boris Gefter
Updated over a week ago

Can I manage multiple businesses independently without sharing login credentials?

I want to avoid sharing logins, passwords etc.
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Written by Boris Gefter
Updated over a week ago

Do you have a wordpress plugin?

I would like to embed Cogsworth on my site?
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Written by Boris Gefter
Updated over a week ago

Does Cogsworth support Microsoft Exchange? Self Hosted?

We have our own server setup
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Written by Boris Gefter
Updated over a week ago

Can I link directly to a specific service?

I would like to link to a specific service so that people cannot see the others I offer. Can I do this?
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Written by Boris Gefter
Updated over a week ago

Won't it get expensive adding staff to my business after a while?

We have many staff and many businesses
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Written by Boris Gefter
Updated over a week ago

Do you support iCloud calendars?

I use my iPhone
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Written by Boris Gefter
Updated over a week ago

The Cogsworth Development Roadmap

These are the SIGNIFICANT features that we are working on - we add between two and five smaller features in addition to this every month
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Written by Boris Gefter
Updated this week